Guides
Dashboard Login

Payment Provider Contracts

Overview

Payment Provider Contracts (PPCs) are viewable in the dashboard under Administration > Account Setup > Payment Provider Contracts. A PPC is a contract between a merchant and a payment provider that outlines the terms and conditions for processing payments. The PPC includes the contract ID, contract name, processor information, and surcharging.

Payment Provider Contracts are viewable for all users except Merchant Partner` and Merchant Cashier users. Only your bank is able to add a new PPC or update PPC information. s

Merchant Admin users can set up surcharging in the dashboard under the Payment Provider Contracts settings. See Set up surcharging for more information about setting up surcharging.

Look up a Payment Provider Contract

You can look up your Payment Provider Contract in the dashboard under Administration > Account Setup > Payment Provider Contracts.

You can filter and search for PPCs by organisation, contract name, or payment type.

To view the details of a PPC, click on the contract name. The contract details include the contract ID, contract name, processor information, and surcharge settings.

The PPC details include the following information:

General Information about the PPC, including the following information:

  • Contract name: the name given to then registered PPC.
  • Payment Provider Contract ID: the unique identifier of the PPC.
  • Organisation: the company associated with the PPC.
  • Merchant category code: the merchant code used to classify purchases.
  • Contract duration: the duration of the PPC.
  • Status: whether the PPC is Enabled or Disabled.

Processor details, about the processor involved in the PPC including the following information:

  • Processor: Name of the processor.
  • Acquirer: Name of the acquirer.
  • Sales channel: Channel used to process the sale and payment.
  • Merchant ID: the ID of the merchant that signs the PPC with the processor.
  • Currencies: the currencies used in the transactions covered by the PPC. OnlinePay supports Australian Dollars (AUD) only.
  • Payment types: the types of payments supported by the PPC.
  • Acquirer Terminal ID: the terminal ID used by the acquirer to process the transaction.

The Payment Provider Contract ID includes a copy button so that it can be easily copied and use it in Checkout and eCommerce API (Application Programming Interface) calls.

Associated Points of Interaction

The Payment Provider Contract details also include the Points of Interaction (POIs) associated with the PPC. POIs are the physical or virtual devices used to process payments. The POIs associated with the PPC are listed in the PPC details.

Updated 7 months ago

St. George BankSA Bank of Melbourne

This information is a general statement for information purposes only and should only be used as a guide. While all care has been taken in preparation of this document, no member of the Westpac Group, nor any of their employees or directors gives any warranty of accuracy or reliability nor accepts any liability in any other way, including by reason of negligence for any errors or omissions contained herein, to the extent permitted by law. Unless otherwise specified, the products and services described are available only in Australia.

© St.George, Bank of Melbourne and BankSA – Divisions of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.