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R.36 OnlinePay

November 14th, 2024

What's new

Pay By link

  • Merchants must now choose their site that is enabled for OnlinePay when creating a Pay By Link. Pre-defined card and wallet types will then auto-populate.
  • SCA compliance type is no longer applicable for Apple Pay transactions. Google Pay will continue to enforce 3DS for wallet transactions where DPAN is not returned.

Surcharging

  • A global surcharge cap has been introduced for all card types.
  • Card holders will see all applicable surcharges in Google Pay and Apple Pay before the payment is processed.

Security enhancements

  • Merchants will be restricted from opening the OnlinePay dashboard in multiple tabs.
  • Session timeout has been updated so that merchants will no longer be logged out of the dashboard while active.

Refunds

Merchants are now able to provide a Refund Reason, which will be displayed on the transaction details tab in the dashboard.

St. George BankSA Bank of Melbourne

This information is a general statement for information purposes only and should only be used as a guide. While all care has been taken in preparation of this document, no member of the Westpac Group, nor any of their employees or directors gives any warranty of accuracy or reliability nor accepts any liability in any other way, including by reason of negligence for any errors or omissions contained herein, to the extent permitted by law. Unless otherwise specified, the products and services described are available only in Australia.

© St.George, Bank of Melbourne and BankSA – Divisions of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.